Privacy Policy

At BrowStamp ("we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we automatically collect certain information about your device and your interaction with our store.

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information (including credit card numbers), email address (info@browstamp.co), and phone number.

  • Device Information: We automatically collect data about your web browser, IP address, time zone, and some of the cookies installed on your device. We also track the individual web pages or products you view and how you interact with the site.

2. How We Use Your Information

We use the information we collect to operate our business and provide you with the best possible experience:

  • To Fulfill Orders: Processing your payment, arranging for shipping (within our 5-12 business day window), and providing you with invoices and order confirmations.

  • To Communicate With You: Sending shipping updates, responding to customer service inquiries, and providing updates about our products or policies.

  • To Improve Our Site: Analyzing how our customers browse and interact with the website so we can optimize the shopping experience.

  • Marketing: With your consent, we may send you promotional emails about new shades, sales, or updates.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us provide our services to you. For example:

  • We use an e-commerce platform (e.g., Shopify, WooCommerce) to power our online store.

  • We share data with payment processors to securely handle your transactions.

  • We share your shipping address with our shipping and fulfillment partners to get your BrowStamp kit to your door.

We may also share your Personal Information to comply with applicable laws and regulations or to protect our lawful rights.

4. Cookies

Our website uses "cookies" to enhance your browsing experience, remember your preferences, and track items in your shopping cart. You can choose to disable cookies through your browser settings, but please note that some features of our site may not function properly without them.

5. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.

6. Data Retention

When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@browstamp.co.